Questions?
Email us at [email protected] or call us at 212-535-3553
Per New York City law, all PINGPOD patrons (reservation holders and guests) must provide proof of vaccination. Willful failure to comply with this law will lead to permanent expulsion from all PINGPOD locations.
Scans/screenshots/pictures of one of the following:
Email [email protected] with your proof as attachment and we will mark your account as “pre-checked”. The email must come from the email address that is associated with your PINGPOD account.
PRE-CHECK is not instantaneous and may take up to 24 hours to get approved.
Check in at the kiosk inside the pod (coming soon!) and provide proof of vaccination (including a valid ID) there. You have 2 options:
POD-CHECK is instantaneous provided that your proof is legal and you check in through the kiosk. Keep in mind there may be a small line – we appreciate your patience!
Questions?
Email us at [email protected] or call us at 212-535-3553
